Senior Project Manager, Construction (Retail Banks)

Company: CBRE
Location: Phoenix
Posted on: April 6, 2025

Job Description:

Senior Project Manager, Construction (Retail Banks)

Job ID

213999

Posted

03-Apr-2025

Service line

PJM Segment

Role type

Full-time

Areas of Interest

Project Management

Location(s)

Phoenix - Arizona - United States of America

About the role

The purpose of this position is to lead a team of Project Manager professionals responsible for individual, multi-disciplined real estate project solutions for clients, with direct accountability for project delivery. Ideally, we are seeking candidates with excellent team and client leadership skills.

What you'll do

Oversee the management and construction of projects within region to ensure timelines, specifications, quality and costs are achieved within approved parameters.

• Ensure direct, indirect, outsourced service providers and vendors provide consistent, high-quality services.
• Ensure team compliance with corporate and local standards and procedures related to design approval (construction, safety, fire and premises occupation requirements, including permits).
• Collaborate with Client AD&E and Program Leads to facilitate programmatic deliverables and budgets (charters) for review and approval.
• Collaborate with CBRE and Client leadership to ensure implementation strategy and overall branch construction completion.
• Demonstrate fluency with Client Design Guidelines as applied to project implementation.
• Act as first point of escalation for all project related issues and opportunities requiring timely resolution.
• Work with governance and control organization to ensure governing standards are met.
• Handle the performance of external consultants and vendors in a collaborative and cooperative manner.
• Ensure Project Managers establish direct communications with all CBRE and Client Vendors to maintain timely and accurate project implementation.
• Lead all vital vendor training as needed based on the programmatic variations ensuring vendors have updated guidelines/client direction
• Focus and document continuous improvement of program innovation, cost, process and time savings.
• Develop specific client requirements and establish clear and verifiable expectations.
• Ensure a consistent standard and approach to delivery and design across the regions.
• Seek and implement time saving and process refining tasks to ensure comprehension and compliance.
• Ensure project team adherence to the client issued Playbook, Design Guidelines and all other written policies
• Ensure project team compliance with all CBRE and Client Health and Safety policies
• Ensure all required documentation is memorialized timely by the project team via PM Web, MS Teams or other tools.
• Provide assistance and guidance for scoping and evaluation of prospective work as part of due diligence exercises.
• Schedule and lead project meetings as required, including preparation of agendas and meeting minutes.
• Create and distribute project status/project progress reports to team and management as required.
• Supervise baseline vs. actual schedules and costs against the project Charter (budgets). Ensure transparency/disclosure of opportunities. Report significant variances and develop corrective action plan
• Manage and be responsible for the timely delivery of case studies and other leadership requested deliverables. Assist Project Managers to produce accurate reports for distribution
• Display a high level of participation on larger account peer-based leadership meetings and events
• Implement performance evaluation process and give regular timely feedback to staff
• Coach and develop talent as required
• Develop and manage a succession plan
• Conduct all required People tasks, meetings and deliverables for all Direct Reports including Assigning and reassigning Projects, Workload Management, Performance Evaluations, Goal Setting, Performance Improvement Plans, Expense Reports, etc.
• Actively and constantly drive process improvements both individually and collectively with peers and the leadership team
• Foster collaboration between other teams especially regarding trends that contain risk
• Risk / Failure Management - Create and promote awareness regarding failure including but not limited to:
• Open door policy as a leader - Encourage reporting mistakes and failure immediately
• Investigate - Understand the sequence of events that lead to the failure
• Assistance - Offer support while enforcing policy in accordance with RISE values
• Urgency - Manage the speed of communication regarding the failure
• Manage partner concerns - Manage and be responsible for proper notification to all partners
• Solutions - Offer and take ownership of solutions during all phases of the items listed above
• Follow up - Set expectations for timely and complete follow up to collaborators involved
• Lessons learned follow up - use the failure as a lesson learned subject to the collective team and peers timely, especially when the failure appears to be a trend
• Ability to comprehend, analyze, and interpret the most sophisticated business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on sophisticated topics to employees, clients, top management and/or public groups. Ability to influence and negotiate effectively with key employees, top management, and client groups to take desired action. Additional responsibilities include:
• Communicate timely and effectively with staff and management on project status, issues, risks, goals and objectives. Items included:
• All written and verbal communication (including emails, power point, Word, 1:1 conversations, internal or external calls, and in-person meetings) will be prompt, professional, clearly stated, courteous, and at all times adhering to CBRE's values
• Understand the cadence of workflow by program and prepare the collective team for next steps well in advance of actual construction start
• Use established tools and resources to clearly communicate program / project details
• Actively collaborate with peers and other collaborators as required
• Ability to solve sophisticated problems and deal with a variety of options in sophisticated situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
• Requires in-depth knowledge of financial terms and principles. Ability to calculate sophisticated figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports
• Vet all Supplemental Budget requests for accuracy and confirm that all options are explored before requesting additional funds
• Engage in collaborative efforts with all relevant parties, including customers, partners, and team members, to design and implement a comprehensive project strategy using approved funding. Project execution typically include scoping, value engineering, bidding, execution schedule, cost, quality, roles and responsibilities, communication, risk and issue management
• Analyze bids and interview bidders to evaluate qualifications in collaboration with Sourcing.
• Work with Sourcing to identify additional Diverse Vendors for qualification and use.
• Collaborate with Business Operations and Sourcing Team to create Requests for Proposals for outside construction and various other outsourced vendor service.
• Create and maintain a high level of focus on following managerial duties:
• Promote, display, and enforce CBRE's RISE Values
• Display managerial courage
• Foster a positive demeanor and celebrate individual and team achievements as needed to boost morale.
• Display communication excellence (both listening and speaking skills)
• Operate with a sense of urgency
• Use delegation as a primary tool during peak periods of volume
• Operate with a high level of ownership and respond immediately to urgent requests
• Apply sound principals with client interactions specifically:
• Understand the relationship of client silos and manage accordingly
• Use discretion with the client in all aspects of interaction
• Use a "Service First" approach regarding the needs of a client partner
• Display the willingness to try new things and promote out of the box thinking while providing a safety net as a leader for general execution.
  
  What you'll need
  
  
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's degree (BA/BS/BEng/BArch) from College or University in a technical area of study. Minimum six years of related experience and/or training. Prior experience in a supervisory position (direct report responsibilities) required if specific duties include direct report responsibilities.
  • PMP (US and/or Canada) and LEED AP preferred.
    CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
    
    Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
    
    Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Keywords: CBRE, Goodyear , Senior Project Manager, Construction (Retail Banks), Hospitality & Tourism , Phoenix, Arizona